Congratulations on the purchase of your Gerbing product. We have made it with great care. Our goal is that you will spend many years more safely in cold conditions.
In the unlikely event that something goes wrong with your product, it is covered by our Gerbing Warranty. The guarantee is valid from the moment of purchase, but only upon presentation of the original receipt or invoice and registration of the purchase. This can be done via here.
We offer a two-year warranty on the entire heating product including accessories such as batteries and chargers. The first six months of this warranty you have full warranty, unless the defect is caused by incorrect or improper use, or by a (unilateral) accident. The next 18 months are covered by our warranty if the defect is a manufacturing one.
The internal MicrowirePRO® heating elements (located after the control button) are covered by Gerbing’s full warranty for the life of the pair of gloves or (clothing) product.
For warranty claims we advise you to contact your local Gerbing dealer, as they will be able to help and advise you in the best possible way. Can’t work it out together? Then you can contact Gerbing Heated Clothing. Please use the warranty form below.
Directions for returning items under warranty in the UK
1. Before sending in product, make sure that it falls under warranty.
2. Any clothing product sent back for repairs must be WASHED or it may be returned at customer’s expense.
3. When completing Return/Exchange form, be sure to provide a phone number.
4. Allow 2-4 weeks for repairs to be returned.
5. Include a copy of original receipt with package.
Please ship it to:
2 Callis Cottages
From outside UK ship to:
Gerbing’s Heated Clothing B.V.
7315 EG Apeldoorn
Do you have a question?
Do you have a question or would you like some more information about a certain product?
Gerbing has dealers throughout Europe
Our products are available at various dealers throughout Europe. We have dealers in the following countries: the Netherlands, Belgium, Germany, England, France, Spain, Greece, Switzerland, Denmark, Norway and Finland.